Include-IT Mersey will provide targeted, personalised digital skills development and employment support to digitally excluded, unemployed/economically inactive residents of the Liverpool City Region (LCR) to improve their basic ICT and online skills, confidence and access to digital technologies, enabling them to overcome barriers resulting from a lack of digital skills.

Although the project’s primary focus is Digital Inclusion (DI), our delivery model is firmly set in the context of skills/employment and will ultimately support participants to progress towards employment or further training, helping those furthest from the labour market to become more job ready.

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There core model includes:

1. Intelligent identification, referral and engagement, using robust data from the largest network of Housing Associations across LCR;

2. Volunteer Digital Champions for localised community engagement & support;

3. Highly experienced/effective, locally based, ICT & employment support providers, with extensive employer links;

4. Localised outreach delivery through a network of Delivery Partners (DPs), community venues and Housing Associations;

1. Digital surgeries/ IT drop-ins, aligned to our training provision, run by experienced staff and volunteers, to facilitate ongoing access to digital technologies, enabling participants to practice and apply their new found skills during and after training.