ALT VALLEY COMMUNITY TRUST has been successfully re-accredited to the matrix Standard, demonstrating the high quality of our Information Advice and Guidance services that we provide to our learners. The matrix Standard is the international quality standard for organisations that deliver information, advice and/or guidance (IAG), either as their sole purpose or as part of their service offering. Roger Chapman, Head of the matrix Service for The Growth Company said: “This is a fantastic achievement for Alt Valley Community Trust and I would like to congratulate the team on their success. We believe that at the heart of high-quality advice and support services are strong leadership, excellent service and a focus on continuous improvement, all underpinned by effective use of the resources available. The matrix Standard is designed to benchmark organisations against best practice in these areas. With their accreditation success, Alt Valley Community Trust is working to provide the best possible support to their clients.
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